Due to health and hygiene concerns, I do NOT accept returns or exchanges. If you would like more pictures or videos of an item before purchasing, please send me an email and I will gladly send you some! If you are local, you are welcome to come shop in person!
I thoroughly check items when I finish making them and again before I mail them out. Although, if you receive an item that is damaged or defective, please contact me so I can make it right!
If YOU accidently break your jewelry
BMB jewelry is high quality and made to last. If you happen to break, bend or damage your jewelry in some way, please contact me and I will do my best to fix your piece if I am able. The cost will depend on what exactly needs fixed.
Thank you for shopping with BMB!! I hope you love your new crystal jewelry as much as I love making it and wearing it!!